Level 1 Product Support Agent – Live Chat / No Phone / Fully Remote

Join our team as a Level 1 Product Support Agent and deliver expert advice and support entirely through live chat. This fully remote position requires no phone work, allowing you to assist customers by resolving product issues, guiding through features, and ensuring a seamless experience. It’s a fantastic role for those who are customer-focused and enjoy problem-solving in a fast-paced, digital environment.

Roles: In this position, you will manage live chat messages on business websites and social media accounts. You will help answer customer queries, provide product or sales links, and offer promotions or discounts directly through chat.

Rate: $35 per hour.

Requirements: You need to have a laptop, phone, or tablet with a reliable internet connection. Basic English writing skills are also necessary to perform the tasks effectively.

Skills/background needed: This is a beginner-friendly role. Full training is provided, so no prior paid live chat work experience is necessary.

Location: Remote work worldwide (United States preferred).

If you have a knack for communication and are available to start immediately, we encourage you to apply today!