Remote E-commerce Chat Support

Join our team as a Remote E-commerce Chat Support representative and become an integral part of our online retail operations. In this role, you’ll assist customers with inquiries about products, orders, shipping, and returns, using chat tools to provide timely and accurate support. This position is ideal for those with a knack for customer service who are interested in the dynamics of e-commerce and wish to contribute to a seamless shopping experience.

Roles: In this position, you will manage live chat messages on business websites and social media accounts. You will help answer customer queries, provide product or sales links, and offer promotions or discounts directly through chat.

Rate: $35 per hour.

Requirements: You need to have a laptop, phone, or tablet with a reliable internet connection. Basic English writing skills are also necessary to perform the tasks effectively.

Skills/background needed: This is a beginner-friendly role. Full training is provided, so no prior paid live chat work experience is necessary.

Location: Remote work worldwide (United States preferred).

If you have a knack for communication and are available to start immediately, we encourage you to apply today!