Service Desk Support Agent (Beginner Level, Work at Home)

Embark on a career in IT support as a Service Desk Support Agent, a beginner-level role you can perform from home. This position involves assisting users with their technical problems via chat, providing first-level support, and documenting interactions. It’s designed for individuals looking to break into tech support, offering training and development opportunities in a flexible, work-from-home setting.

Roles: In this position, you will manage live chat messages on business websites and social media accounts. You will help answer customer queries, provide product or sales links, and offer promotions or discounts directly through chat.

Rate: $35 per hour.

Requirements: You need to have a laptop, phone, or tablet with a reliable internet connection. Basic English writing skills are also necessary to perform the tasks effectively.

Skills/background needed: This is a beginner-friendly role. Full training is provided, so no prior paid live chat work experience is necessary.

Location: Remote work worldwide (United States preferred).

If you have a knack for communication and are available to start immediately, we encourage you to apply today!