Technical Customer Assistance Specialist – Level 1 (Chat, No Phone)

Start a specialized career in customer support as a Technical Customer Assistance Specialist – Level 1. In this role, you will provide technical support exclusively through chat, helping customers resolve issues without the need for phone calls. Ideal for individuals with a technical aptitude and strong writing skills, this position offers a focused environment to develop your technical knowledge and customer service abilities remotely.

Roles: In this position, you will manage live chat messages on business websites and social media accounts. You will help answer customer queries, provide product or sales links, and offer promotions or discounts directly through chat.

Rate: $35 per hour.

Requirements: You need to have a laptop, phone, or tablet with a reliable internet connection. Basic English writing skills are also necessary to perform the tasks effectively.

Skills/background needed: This is a beginner-friendly role. Full training is provided, so no prior paid live chat work experience is necessary.

Location: Remote work worldwide (United States preferred).

If you have a knack for communication and are available to start immediately, we encourage you to apply today!